Here’s everything you need to know about our customer service hours:

📞 Customer Service Hours

• Weekdays: 10:00 AM – 5:00 PM (KST)
• Weekends & Holidays: Closed

If you contact us outside of these hours, feel free to leave us a message via our 1:1 inquiry board or Official Email, and we’ll get back to you as soon as possible on the next business day.

For assistance, please contact us at:
📧 global.abib@fourco.co.kr

Log in to your account to track orders, manage addresses, and update personal information.

Browse our products, add your selections to the cart, and follow the checkout process. It's that simple!

Yes, but the following conditions must be met:

• Round-trip shipping fees are the customer’s responsibility and will be calculated based on the return shipment weight.
• The product must be unopened and unused.
• All free gifts or promotional items received with the purchase must also be returned.
• The customer is responsible for scheduling the return shipment with the courier.
• A refund will be issued only after the returned items are received and inspected at our warehouse.
• The entire process may take approximately 2 to 4 weeks.
  
  
  ⚠️ Please note:
  
  If any free gift is not returned, its full retail value will be deducted from your refund.
  
  To receive a full refund, all components and free items included in the original shipment must be returned in full.
  
  

Unfortunately, once an order is placed, we are unable to alter or cancel it. Once processed by our fulfillment team, changes or cancellations are not possible.If you no longer want the product, you can initiate a return following our return policy.For any further assistance, please feel free to contact us at global.abib@fourco.co.kr Thank you for your understanding.

To redeem a promotion/discount code, enter your code on the shopping cart or checkout page.

Please note that promotions cannot be combined with any other ongoing offer/promotion/discount, and you may only redeem one offer per order.

Additionally, free gifts may change due to inventory issues or shortages, and Abib reserves the right to make alterations without prior notice

Shipping rates vary based on destination and order amount.
Free shipping is available for orders over $40 USD.
For more details, please refer to our shipping policy.

While not all of our products are vegan, we do offer a selection of vegan-friendly options.

All of our products are proudly cruelty-free, and we are deeply committed to ethical beauty practices across our entire line.